Shipping policy
SHIPPING FEE
FREE SHIPPING for orders Php 999 and above.
- For orders below Php 999, a flat rate shipping fee of Php 100 for any destinations within the Philippines.
- Pay 1 shipping fee only per transaction, regardless of the number of items ordered. Click this link to see a sample computation.
- As of now, we only ship within the Philippines. We do not have international shipping.
TRANSIT TIME AND DELIVERY
Please expect to receive your order within 4 to 10 working days after order has been confirmed.
- Saturdays, Sundays and Holidays are not included in the count of transit time.
- If in case your order has not yet arrived within the time frame, please send us a message via chat so we can coordinate with the courier.
TRACKING YOUR ORDER
Shipment confirmation e-mail will be sent within 24 to 48 hours after checkout. This includes instruction to see the updated shipping status of the package.
- Please provide a valid and active e-mail address to ensure receiving the shipment confirmation e-mail containing the tracking number and instruction. In case you did not receive it, please inform us via chat so we can assist you.
- What is a Tracking Number? It is the courier code indicated in the waybill of your package. This is the information to be used in knowing the status of the package. It will be encoded in the courier’s track and trace website to show the exact location of the package.